Privacy and cookies Desired Situation

Desired-situation.com is part of:

Quantum Web Academy B.V. (QWA)

Location address:
De Ploeg 2, 7232 HE Warnsveld
K.v.K: 01155013
V.A.T.: NL1183.19.978.B.03

QWA is responsible for the processing of personal data by desired-situation.com as shown in this privacy statement. Diana Polder is the Data Protection Officer. She can be reached via diana@desired-situation.com.

The data that we process

Desired-situation.com processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

• First and last name
• Address data
• Telephone number
• E-mail address
• IP address
• Information about your activities on our website

Why we process personal data

Desired-situation.com processes your personal data for the following purposes:

- Contacting you about information, making an appointment;

- Sending a newsletter (under the Telecommunications Act after registering via the website);

- To offer you the possibility to create an account;

- To offer a functioning website;

- To collect anonymous statistical data;

- To protect, adjust and update the website.

Storage of personal data

Desired-situation.com does not store your personal data for longer than is strictly necessary to realize the purposes for which it is collected. We use the following retention periods:

- Personal details and address: 7 years for tax inspection.

- Surf data: a few months before re-targeting.

- Email address for the newsletter: unlimited until you unsubscribe. Every newsletter contains the option to unsubscribe.

Security and third parties

The protection of privacy is important for you and for us. That is why our systems and programs are well protected to prevent unauthorized persons within and outside of our organization from accessing your personal data. If we receive or transfer certain critical information, such as payment data, we use a secure server. You will be notified of this via a screen that is displayed on our site (pop-up). We have implemented the necessary security measures against the loss of information received by us, or the unauthorized use or modification thereof.

Desired-situation.com does not sell your data to third parties and will only provide this data if this is necessary for the implementation of our agreement with you, or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Desired-situation.com remains responsible for these processes. The information that is exchanged hereby is only intended for the correct functioning of our site.

Cookies

Desired-situation.com uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that track your surfing behaviour so that we create customized content and advertisements can offer for, among other things, re-targeting. On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

Cookies are also placed on this website by third parties:

Google Analytics: we use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behaviour and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.

Facebook pixel: we use this service to measure your purchasing behaviour by advertising via Facebook and Instagram, via ads on Facebook and Instagram based on earlier web-shop visits, previous purchases or related target group / interest. Also re-targeting through advertisements via related sites of Facebook messages.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can submit a request for this to diana@desired-situation.com. To be sure that the request was made by you, we ask you to send a copy of your proof of identity with the request.

We will respond to your request as quickly as possible, but no later than within

4 weeks.

We would like to point out that you have the option to file a complaint with the National Data Protection Authority.